Customer support Customer support
Betaalmethoden
Everything you need to know about our archive, authenticity, orders, shipping, returns and selling your pieces to us.
Still have a question? If you cannot find the answer below, feel free to contact us directly.
Yes. Every item sold by GustavsArchive is 100% authentic. Each piece is carefully inspected before being listed. We specialise in Stone Island and C.P. Company and only deal in genuine archive and pre-owned garments.
We offer a curated selection of mainly pre-owned and occasionally new pieces. The condition of each item is described on its product page, together with photos and any relevant details or signs of wear.
Yes. Product photos shown on our website are of the actual item you are purchasing. We aim to show the piece from multiple angles so you can clearly assess its condition before ordering.
Sizing can vary between seasons and models. We recommend checking the measurements provided on each product page and comparing them with a similar garment you already own. If you are unsure, contact us before ordering and we will be happy to help.
Stone Island pieces that were originally produced with a Certilogo label will include it where applicable. Older archive pieces may pre-date Certilogo. These pieces are authenticated using other details such as labels, materials, construction, season information and product characteristics.
Orders are usually processed and dispatched within 1–2 working days. Once your order has been shipped, you will receive a shipping confirmation with tracking information.
Yes. We ship worldwide. Available shipping options and costs are calculated at checkout. Customers outside the EU may be responsible for customs duties, import taxes or other local charges.
Once your order has been dispatched, you will receive a shipping confirmation containing your tracking information. You can use this information to follow your shipment with the relevant carrier.
Yes. We accept returns within 14 days of delivery, provided the item is unworn and returned in the same condition in which it was received. Please contact us before returning an item so we can provide the correct instructions.
If you need to cancel an order, please contact us as soon as possible. If the order has not yet been dispatched, we will do our best to accommodate your request. Once an order has been shipped, our standard return process applies.
We are always looking to acquire authentic Stone Island and C.P. Company pieces. Visit our Sell to Us page, fill in the details and continue through WhatsApp to send us photos and information about your item.
Yes. We aim to make selling as safe and straightforward as possible. You deal directly with GustavsArchive rather than an unknown buyer, with clear communication throughout the process and fast handling of suitable offers.
We aim to respond to selling requests as quickly as possible. Once we have the necessary information and clear photos, we can assess the item and discuss an offer directly with you.
Please provide the brand, item type, size, condition and any known defects or signs of wear. If possible, include the model, season or year and your asking price. Clear photos of the front, back, labels and important details will help us assess the item faster.
Absolutely. We are happy to consider multiple Stone Island and C.P. Company pieces. Sending photos and details of the full selection at once can make the process faster and allows us to assess the collection as a whole.
Our prices are based on factors such as condition, rarity, season, demand and current market value. We aim to price our pieces fairly and competitively. For selected multiple item purchases, a small discount may sometimes be possible.
We cannot guarantee that we can source a specific piece, but we are constantly expanding our archive. If you are looking for a particular model, season, size or colour, feel free to contact us and let us know what you are after.
Of course. If you need additional photos, measurements or information about a particular item, contact us before purchasing and we will help wherever possible.
Available payment methods are shown securely at checkout. Depending on your location, available options may include card payment, PayPal and other supported payment methods.
You can contact us through the contact options available on our website. For selling an item, you can also use our Sell to Us page and continue directly through WhatsApp.
If you cannot find the information you are looking for, get in touch with us and we'll be happy to help.
Contact Us